We’ve partnered with Payit by NatWest to provide you with a new, simpler and faster payment method online.
Payit uses the UK’s Open Banking infrastructure to securely connect to your bank’s mobile banking app or online banking. This allows you to log in using your existing credentials. Payit does not see your login credentials and Payit does not store or share any of your personal bank account information. More details on Open Banking.
There is no need to sign up to Payit. Go straight to Payit and pay securely through a bank transfer on your bank app or online banking.
Speedy payments, bank-grade security, great flexibility
Payit is safely and securely developed by NatWest. But the good news is you don’t have to be a NatWest customer to use it.
Your bank account(s) and balance(s) are available to view before you make a payment with Payit, giving you better clarity and control over your finances.
See it. Choose it. Payit.
Your step-by-step guide on how to use Payit:
1. Select ‘Pay by Bank Transfer’ and Click the ‘Payit’ button
2. Choose your bank provider from the list
3. In your bank app or online banking choose the account you want to make the payment from
4. Confirm your payment – and that’s it
Got a question?
We are here to answer your questions about Payit as quickly and easily as possible. Please check through our FAQs below to see if your answer is here.
Payit is a fast, fair, simple and safe way to make payments online. No need to log in to a Payit account, sign up or get card details. No passwords or authorisation codes. Just see all your bank accounts and account balances in one go. Then select the account you’d like to pay with.
No. Payit is available to customers of a number of major UK banks. You do not have to be a NatWest customer to use Payit.
Payit uses the UK’s Open Banking infrastructure to securely connect to your bank’s mobile banking app or online banking. This allows you to log in using your existing credentials. Payit does not see your login credentials and Payit does not store or share any of your personal bank account information. More details on Open Banking.
No. Payit is an online payment method on our website. You can use it to make payments on your desktop, laptop, mobile or tablet.
No, it doesn’t have to be used on a mobile or tablet. You can use Payit on a web browser, although the journey will be even smoother on a mobile. You will need to sign into your online banking to use Payit via a web browser on desktop.
There is no limit on how much you can pay. However, there may be a limit on how much your bank allows you to pay. This is set by the bank and is not a limitation placed by Payit.
There is no charge to make payments with Payit.
Sometimes transactions may be held by your bank to do some further checks. You can check your mobile or online banking to see if the payment was released by the bank or contact them through your usual channels.
You can also view your transactions on your PRA Group account online with a registered account. Click here to find out more.
If Payit told you the payment was cancelled or failed, no funds should be taken. If the payment is in progress or you are unsure if it was successful, we suggest you wait for a few hours, then check your online or mobile banking again to see if it has gone through. If there is still an issue, please contact your bank.
- I keep getting a fault when I’m trying to make a payment
- I can’t get any further than the bank selection screen
- The journey has timed out
- I’m getting error messages in the journey
We suggest you wait for a few hours, then check your online or mobile banking again to see if it has gone through. If there’s still a problem, please contact either us or your processing bank. Contact us in the case of an error on any of the Payit screens, and contact your bank if an error occurs during your bank’s journey.
Payit has already connected to a number of major UK banks and the list of banks they offer is always growing. If your bank is not listed you can still make a payment using your debit card.
Payit is a new, secure way to pay directly from your bank. Payit uses Open Banking technology which is available from most major UK banks. More details on Open Banking.
Payit is accessible on most desktop browsers and mobile devices, but smaller providers or older handsets may mean you can’t see it properly on your screen. Please be assured that the Payit service is safe and that your transaction should still work in the same way.
Payit is a fast, fair, simple and safe way to pay online. When you want to pay your balance, select Payit and choose the account you want to pay it from. You can see all your bank accounts in one place. No need to log in, sign up or get card details. Say goodbye to codes and passwords. Simply choose Payit and pay securely via mobile or online banking.
Any payments you make via Payit will be reflected in your Bank Statement.
1. Select ‘Pay by Bank Transfer’ and Click the ‘Payit’ button
2. Choose your bank provider from the list
3. In your bank app or online banking choose the account you want to make the payment from
4. Confirm your payment – and that’s it
Payit is a direct participant of Faster Payments, so once a payment is made via Payit, money should be taken out of your account almost immediately. However, this can sometimes take up to two hours.
- Make sure you have the updated version of the banking app
- If you are using an Android device, use Chrome instead of Samsung Internet OR ensure you have enabled the setting in Samsung Internet under ‘Useful Features’ called ‘Open links in other apps’
- If you are on an Android device copy the browser link and open it in your standard browser app instead
Did you know you can make a payment and manage your account online?
Log in to access your account, view account information and make payments through our website from the comfort of your own home. Find out more about our payment options.
You can log in using your name, date of birth and postcode or reference number & password from any of our letters.
- View and manage your account(s) and see your account balance(s)
- Set up a payment plan that suits your budget
- Choose when and how often you make a payment
- Make instant payments – it’s easy and secure
