Ways to pay

At the bank

You can pay directly by cheque at any branch of The Royal Bank of Scotland, making your cheques payable to PRA Group (UK) Ltd. Alternatively if you prefer you can pay at the post office; contact us and request a personalised bank Giro credit slip. 

Our account details are: 

Account Number: 21117336 

Sort Code: 16-00-02.

Please make sure you write your customer reference number on the reverse.

 

Did you know you can make a payment and manage your account online?

Log in to access your account, view account information and make payments through our website from the comfort of your own home. Find out more about our payment options.

You can log in using your name, date of birth and postcode or reference number & password from any of our letters.

  • View and manage your account(s) and see your account balance(s)
  • Set up a payment plan that suits your budget
  • Choose when and how often you make a payment
  • Make instant payments – it’s easy and secure

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Transcript

Each year millions of people fall behind on their bills for many reasons - things don’t go as planned, and then debt happens…

When a person is unable to pay back a loan, credit card or another account, their creditor may sell that debt to a company like ours.

If your account was sold to us, we’re here to help make repayment easier.

We’ll send you a welcome letter that explains who we are and invites you to access your account online –

where you can view your account information and manage flexible payment options that allow you to create an affordable payment plan, make a payment or pay it all off.

We don’t add interest or fees, and we won’t sell your account.

And when your debt is cleared, we’ll happily send you a confirmation.

Because we understand debt happens.

We’re PRA Group.

We’re changing the way debt repayment works by treating our customers with the fairness and respect they deserve.

We’ve helped millions of people clear a debt - let’s work together to find your path to recovery.

Debt happens. So can recovery.

www.pragroup.co.uk