How do I change my personal contact details?
We will be happy to update these for you, simply call us on 0800 877 2772. Alternatively, you can email us at firstname.lastname@example.org.
Who regulates PRA Group (UK) Limited?
We are regulated by the Financial Conduct Authority, for more information please visit www.fca.org.uk. We are also members of the Credit Services Association (CSA), the UK trade association for the debt collection and purchase industry.
I’ve been contacted by another company regarding this account, what should I do?
There are occasions where we own your account and a different company is managing it, please see the list below:
Credit Security Ltd
Judge & Priestly LLP
Phillip & Cohen Associates (UK) Ltd
Wright Hassall LLP
If the name of the company contacting you does not feature above, or you have other concerns, please contact us on 0800 877 2772. Alternatively, you can email us at email@example.com.
What is CCJ/Decree?
A County Court Judgment (CCJ) is a type of court order in England, Wales and Northern Ireland that might be registered against you if you fail to repay a debt. In Scotland, the process is called a Decree.