Smiling woman in a garden, holding three potted plants

Debt, sorted.

Money issues in your past shouldn't decide your future.

As a UK debt collection company, we work with customers every day to sort their debt, and get on with their lives.

Debt, sorted.

Money issues in your past shouldn't decide your future.

As a UK debt collection company, we work with customers every day to sort their debt, and get on with their lives.

Our promises

  • We won’t charge interest or fees while you work with us on your account(s)
  • We will listen more than we talk
  • We’ll work with you on a way forward
  • You’re in control of your repayment
Ribbon

Your plan,
your way.

With PRA Group you’re in control. Log in and use our payment plan tool to play with some options – no strings attached.

Affordability

Need some help figuring out an affordable payment amount?

About us

Who we are and what we do.

At PRA Group we know life happens and doesn’t always go according to plan. Making contact is the first step to a brighter future. We are committed to working together. PRA Group (UK) Limited is one of the nation’s largest debt collectors. PRA Group (UK) Limited is a subsidiary of PRA Group, Inc.—a publicly-traded (Nasdaq: PRAA) company which started in 1996 and employs more than 5,000 people across the Americas and Europe.

We are focused on running a business with a highly ethical code of conduct and only buy accounts from reputable high street providers. We offer our customers solutions for getting out of debt and repairing their credit history. We don’t attempt to collect from those who can’t pay. We won’t charge interest or fees while you work with us on your account(s). We are committed to helping our customers repay their outstanding balance in accordance with their ability to pay.

PRA Group (UK) Limited purchase large numbers of accounts from many major banks and finance companies. These banks and finance companies chose to sell their accounts on to companies like ourselves, usually when the account has gone into default.

Want to find out more about how debt repayment works?

Testimonials

How customers have dealt with debt.

“I felt you really listened to me explaining my situation..."

icon_testimonial
PRA Group Customer
"Thank you for your professional, sympathetic and kind manner in discussing my circumstances today. I felt you really listened to me explaining my situation."

"Thank you to all the staff who have helped me over the years..."

icon_testimonial
PRA Group Customer
"I would like to say thank you to all the staff who have helped me over the years with my account, and advice. I have learned a lot from your advice to pay the account in full to have good credit."

Common questions

At PRA Group we know life happens and doesn’t always go according to plan. Making contact is the first step to a brighter future. We are committed to working together. PRA Group (UK) Limited is one of the nation’s largest debt collectors. PRA Group (UK) Limited is a subsidiary of PRA Group, Inc.—a publicly-traded (Nasdaq: PRAA) company which started in 1996 and employs more than 5,000 people across the Americas and Europe.

We are focused on running a business with a highly ethical code of conduct and only buy accounts from reputable high street providers. We offer our customers solutions for getting out of debt and repairing their credit history. We don’t attempt to collect from those who can’t pay. We don’t add interest. We are committed to helping our customers repay their outstanding balance in accordance with their ability to pay.

PRA Group (UK) Limited purchase large numbers of accounts from many major banks and finance companies. These banks and finance companies chose to sell their accounts on to companies like ourselves, usually when the account has gone into default.

All PRA employees share a common set of values and commitments that define how we treat each other, how we relate to our customers, and the responsibilities we have to shareholders, regulators, clients, and others. Simply put, they’re the principles that reflect our company’s culture, why PRA was started, and who PRA is today. Our goal is for every PRA employee to personalise and live these shared values—because they are guidelines for everything we do.

COMMITTED to always doing our best work.
ACCOUNTABLE for our actions.
RESPECTFUL in our interactions with each other.
ETHICAL in every situation.
SUCCESSFUL because we work together as a team.

Login to find out information on managing your PRA Group account. You only need your name, date of birth and postcode, or reference number & password, from a PRA Group letter to view your account and make a payment. Learn more.

We offer many different payment methods & it’s your decision which you use.

You’ll find your account information on any letter we’ve sent you, including reference number, balance, original creditor and online log in details. Use your name, date of birth and postcode, or reference number & password, from a PRA Group letter to view your account, make a payment or set up a payment plan today. Login.

July 2021

Get timely, relevant information about debt and how to deal with it.