Contact Us

We are here to help

Email

enquiries@pragoup.co.uk

SMS

Chat on SMS with a member of our team on 07860 094994 Standard SMS network charges apply. This is a text only number

Call

Dial 0800 877 2772 to speak with one of our team Hours: Monday-Thursday: 8am-8:30pm, Friday: 9am-5pm, Saturday: 8am-2pm

Write

PRA Group, 2 The Cross, Kilmarnock, Scotland, KA1 1LR

Other ways to contact us

What can I do online?

  • Log In online using your name, date of birth and postcode (or reference number & password from a PRA Group Letter)

  • View and manage your account(s), see your account(s) balance

  • Make instant payments, it’s easy and secure

  • Set up payment plan with automatic regular payments that are affordable for you

Helping our customers

At PRA Group we are here to help. Getting in touch with PRA Group is the first step.

Mr C, Doncaster

“thank you very much It’s been one of the best calls i’ve ever had dealing with my debt.”

Mr M, Paisley

“i just wanted to give a compliment to the young lady I spoke to. She reassured me and put me at ease and gave me clear information and she listend to me as well.”

Mrs M, Brighton

“I feel really relieved, i was anxious at first. It’s been really painless and i feel really hopful for the future”

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Call

Dial 0800 877 2772  to speak with an Account Representative

Hours
Monday-Thursday: 8am-8:30pm
Friday: 9am-5pm
Saturday: 8am-2pm

SMS

SMS

Chat on SMS with a member of our team. 

07860 094994

Standard SMS network charges apply. This is a text only number 

icon-contact-write150-by-150

Write to us

2 The Cross
Kilmarnock
Scotland
KA1 1LR

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Transcript

Each year millions of people fall behind on their bills for many reasons - things don’t go as planned, and then debt happens…

When a person is unable to pay back a loan, credit card or another account, their creditor may sell that debt to a company like ours.

If your account was sold to us, we’re here to help make repayment easier.

We’ll send you a welcome letter that explains who we are and invites you to access your account online –

where you can view your account information and manage flexible payment options that allow you to create an affordable payment plan, make a payment or pay it all off.

We don’t add interest or fees, and we won’t sell your account.

And when your debt is cleared, we’ll happily send you a confirmation.

Because we understand debt happens.

We’re PRA Group.

We’re changing the way debt repayment works by treating our customers with the fairness and respect they deserve.

We’ve helped millions of people clear a debt - let’s work together to find your path to recovery.

Debt happens. So can recovery.

www.pragroup.co.uk